I’ve had my auto and homeowners insurance through Marshall for several years. Fortunately, I’ve only had to file two claims during that time. The customer service I received is above and beyond excellent. During both claims, my agent, Crystal Salada, kept in constant communication and walked me through the entire process. Beyond that, she personally called to make sure that my child and I were safe and asked if we needed anything. In addition, Crystal routinely reviews my policies to see where I could save money and still get outstanding coverage. To me, the personal touch that they offer their customers is what sets them apart from other agents. I highly recommend Marshall Insurance!
It is without hesitation and pride that I recommend Marshall Insurance Agency. Their customer service is impeccable as are the insurance services they provide. The staff is well organized, professional and friendly – always. I am confident I have the best coverage and at the best price. As a former employee, I know the inner workings of the agency as well; let me assure you, they are above reproach and put the needs of the client above all else. Doing their best work with integrity every day is not because it is their job, it is because they care. They have a deep connection to the communities they serve and can be found supporting their neighbors through fundraising and volunteering on a regular basis. I can’t express enough; the integrity of character they possess.
Here at Control Chief Corporation in Bradford, PA, we design, manufacture and market wireless control solutions used in small and large industry throughout North America. After completing a risk assessment, it was apparent that we needed a strong working relationship with an insurance provider that was able to pull resources from several different markets to meet our needs.
Mick Marshall, President & CEO at Marshall Insurance Agency thoroughly evaluated our product offerings along with our target customer base to provide a custom insurance package designed to give us the best possible risk coverage. Marshall constantly looks to add additional insurance providers in order for our company to secure competitive quotes at each renewal. Marshall Insurance services our account from the perspective that we are in this as partners, they truly look out for our best interests.
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